At Mavalis, we are committed to protecting your privacy and personal data. This Privacy Policy explains how Mavalis (referred to as "we," "us," or "our") collects, uses, stores, and processes your personal data when you use our platform and services. We adhere strictly to the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

1. Who We Are

Mavalis is a curated platform connecting discerning travelers with global expert guidance for personalized journeys. We are dedicated to providing exceptional travel experiences through direct connections with worldwide travel experts via our innovative AI-powered platform.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier, marital status, title, date of birth, and gender.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

• Travel Preference Data: Includes your travel history, preferred destinations, interests, dietary requirements, accessibility needs, travel companions' details, preferred airlines, accommodation types, and other specific requests related to your travel plans. This may include Special Categories of Personal Data (e.g., health information related to accessibility or dietary needs), which we will only process with your explicit consent.

• Financial Data: Includes bank account and payment card details for processing transactions.

• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: Includes information about how you use our website, products, and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

3. How Your Personal Data is Collected

We use different methods to collect data from and about you, including:

• Direct interactions: You may give us your Identity, Contact, Travel Preference, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Apply for our products or services.

• Create an account on our platform.

• Subscribe to our service or publications.

• Request marketing to be sent to you.

• Give us feedback or contact us.

• Automated technologies or interactions: As you interact with us, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our separate Cookie Policy for more details.

• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from analytics providers (e.g., Google Analytics).

• Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

• Identity and Contact Data from publicly available sources.

4. How We Use Your Personal Data (Lawful Basis for Processing)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you. This includes providing our core travel planning and expert connection services.

• Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes improving our services, marketing, and business development.

• Legal Obligation: Where we need to comply with a legal obligation.

• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose, especially for Special Categories of Personal Data (e.g., health-related travel preferences). You have the right to withdraw consent at any time.

For any questions on our privacy policy and how we use your data, please contact us at info@mavalis.com detailing your questions and a member of our team will be happy to assist.

Last Updated: May 27, 2025